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This section has important numbers and information related to living in Westchester. If you are new to our neighborhoods, this is a good place to get started.

Your Property Manager:

The Property Group of Central Florida
11902 Race Track Road
Tampa, FL 33626
Tel: (813) 855-4860
Fax: (813) 855-5692
Manager: Leigh Slement – (813) 855-4860 ext 316
Emergencies: (813) 855-4860 ext 325

Easy Directions to the office:
From Countryway turn left onto Race Track Road; pass Wendy’s etc on left hand side; pass Reptron Blvd on right hand side; turn second right (access) into the Tri-County Business Park; make an immediate left and pass Ellie’s Restaurant and proceed to separate building directly behind Ellie’s – building is marked The Property Group #11902.

Office Hours are 8am to 5pm Monday thru Friday

Sheffield & Newcastle Sections Gate System:

The above 2 sections of Westchester are gated. New homeowners should have retrieved gate clickers from the buyer at or before closing to avoid the cost of purchasing new ones ($30/each).

  • Gates at both locations are locked open during the peak hours of 6:30-8:30 am and 4:30-6:30pm Monday thru Friday.
  • New homeowners (once a home phone is installed), or any changes required to the gate directories must be reported to the Property Management Company (The Property Group of Central Florida (813) 855-4860 ext 300 or 316).
  • Gate irregularities or deficiencies should also be reported to Management as soon as possible.
  • Gate Codes (both General and Vendor) change every May and notification is provided to residents in the annual meeting notice mailed the previous month.

Community Officer:

Deputy Matera is assigned your community by the Hillsborough County Sheriff’s Office. Contact # : (813) 264-8593

Local Sheriff:

For all emergencies dial 911
For all non emergencies dial (813) 247-8200

Refuse and Recycling:

Refuse and Recycling services are provided by Hillsborough County and are billed to individual homeowners annually on your Property Tax Billing.

  • Refuse collection days: Mondays and Thursdays
  • Recycle and yard debris collection day: Thursday
  • Per the Restrictions “Trash, garbage or other waste shall not be kept except in sanitary containers properly concealed from public view”
  • It is recommended that garbage and recycle containers are brought curbside earliest the evening before scheduled collection and returned out of public view by the evening of scheduled pick up day. Yard debris must be stored alongside home or in the garage until Wednesday evening or Thursday morning and is not encouraged to remain curbside for longer than one day. Branches/palm fronds or similar requiring to be removed on yard debris collection days must be cut to 4ft in length and bundled in a manner to enable “easy pickup” by one person.
  • There is no collection service on
    • New Years Day
    • Memorial Day
    • Fourth of July
    • Labor Day
    • Thanksgiving
    • Christmas

Solid Waste Management: County contact – 272-5680
Waste Management : Direct contact – 621-3053

Northwest County Facility (8001 W. Linebaugh Ave)
Accepts collectible waste, non-collectible waste, yard waste, scrap metal, tires, used motor oil, lead acid batteries and recyclable curbside materials:
Contact – 264-3816

Household Chemical Collection – household chemicals are accepted at Town ‘n Country (9805 Sheldon Road) monthly – materials accepted include paint, solvents, pool chemicals, hobby and craft supplies, lawn and garden chemicals – for residents only.
Call: (813) 272 5680

Reclaimed Water:
All homes and the common areas have reclaimed water. Usage is unrestricted but the County stresses that abuse shall result in restrictions which could affect the whole community! From time to time testing is necessary and interruptions are experienced.

For Reclaimed Water questions : call the Hillsborough County Water Department (813) 272-5977

Remember Reclaimed Water is a privilege and usage should be respected!

USEFUL CONTACT LIST:

Aggressive Alligators: Florida Fish & Game can be contacted at 888 404 3922 or (813) 648 3200.
Please remember that this division is extremely strict and does not willingly want to end the life of an alligator – the alligator must show signs of posing a definite threat before a call should be made. They also require the location and size of the alligator. Remember it is against the law to feed alligators, so please do not!

Animal Services: Tel: (813) 744 5660
This County department enforces County’s Animal Ordinances and Florida laws related to animals: lost or stray dogs cats, picks up sick or injured animals, quarantines animals that have bitten someone and removes small dead animals on County roads. Animal Control Officers can issue civil citations that carry a monetary penalty and/or impoundment for violations of the County ordinance.

Common Area Maintenance:
Please contact Management to report any common area maintenance wished to be attended to – irrigation faults; landscaping matters; pond related; or park related.

County Potable Water
Hillsborough County Water/Sewer Telephone Number: 813 272-6680

Electric:
Tampa Electric Telephone Number: 813 223-0800 or website www.tampaelectric.com
Street Lighting problems may also be reported using the website – please have the 10-digit pole number handy before you report a faulty or globe out street light.

Fire Hydrant Service: (813) 554 5010

Mosquito Control: (813) 635-5400
If you are experiencing bad mosquitos you may request free spraying service from the County.

Permitting: (813) 272 5600
Permitting services from application, review and issuance stages of site and structural permits: building, electrical, gas, mechanical, plumbing, land alteration and landscaping.

Post Office Tampa: (813) 908-2467

Wasps/hornets/yellow jackets:
Please report any activity of this nature observed on common areas to your property manager. Your Property Manager checks the playground equipment and surrounding area once per week.

Wetlands Management Division: Tel: (813) 272 7104 (contact: Mark Howard)
This division is able to answer any questions related to areas marked as “wetlands”.
Environmental Protection Commission: Tel: (813) 272 5960

Upper Tampa Bay Library (off Countryway): (813) 273-3652

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